Shipping and Returns

What are my shipping options for Healing Blends Global?

We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; correspond via email, when you access our website; when we provide our services to you; subscribe to our newsletter; respond to a survey; fill out a form or comment on our blog; interact with us via third-party platforms such as social media, chat box, etc.

What Information Do We Collect?

Domestic shipping options: 

• -UPS Ground Saver ( Approx. 3-9 Business Days)
• -UPS Ground (Approx. 3-5 Business Days)
• -UPS 2nd Day Air (1-2 Business Days)
• -UPS Next Day Air ( 1 Business Day)
• -USPS First Class/Ground Advantage (Approx. 5-9 Business Days
• -USPS Priority Mail (Approx. 3-5 Business Days) 
• -USPS Priority Mail Express (1-2 Business Days)

International shipping options:

• -UPS Standard (Estimated time based on shipping country)
• -UPS Worldwide Expedited (Estimated time based on shipping country)
• -UPS Worldwide Saver (Estimated time based on Shipping country)
• -DHL Express Worldwide (Estimated time based on shipping country) 
• -USPS Priority Mail (Approximately 10-20 business days) 
• -USPS Priority Mail Express (Approximately 7-12 business days) 

Note: During checkout, all shipping times listed are approximations from the shipping carriers. They are not guaranteed delivery time. Estimated delivery times do not include processing time, national holidays, weekends, weather interruptions  and natural disasters. If anyone is unsure of shipping time and requires further assistance with selecting a delivery option please give us a call at phone # 1-866-440-6243. 

When can I expect my package?

The shipping method selected during checkout determines when you will receive your package. Once an order is placed, all in stock items will ship from our warehouse within 1-2 business days. Once our carrier picks up your order, they make every attempt to deliver it within the timeline selected in your ship method. Once the package leaves our facility we are not responsible for the delivery.

If a package is marked "delivered" and you did not receive it, please contact us immediately. The time frame to file a missing mail claim is typically 48 hours for package recovery and upto 72 hours for courier reimbursement.

Courier reimbursement times typically varies from 2 - 6 weeks. This is subject to the type of shipping services selected during checkout. Please check the courier websites for service guarantees.

NOTE: Due to Covid 19 each carrier is doing their best to make sure you're receiving your packages in a timely manner. Please refer to your carrier's website for the most up-to-date news about shipping and tracking.

What is processing time and how does it impact my order?

- We guarantee to process all orders within 1-2 business days from your order date.
- During new product launches and the holiday season, we guarantee to process your order within 3 business days of your order date.
- Orders placed before 11A.M. EST usually ship within 1 business day. If your order is placed after 11 AM EST, please allow for 1 additional business day for processing (excluding bank holidays.)
- All orders submitted over the weekend will be processed the next business day, typically Monday.
- While your order is processing, you may see the processing status in your Account. Once your order has been shipped, this status will update to “shipped.” You will receive a shipment confirmation email with tracking details.

What are shipping restrictions or customs / local postage fees?

Customs fees are determined by your home country’s Customs Office or destination country’s Customs Office. Healing Blends Global is not responsible for collecting, nor paying, your customs fees, should any be assessed. It is your responsibility to know your Customs Fees and how to contact your customs office.

What countries do you ship to internationally?

Healing Blends Global ships to most international countries with a few exceptions.

We are unable to ship to:
- Portugal
- Germany
- Japan
- Austria
- Philippines

Do you ship First Class International?

First class mail international has been permanently discontinued.

What do I do if my package is late?

For Domestic Orders:

Please contact us via support email at "support@healingblendsglobal.com" and we will assist you in locating your package. (Please allow at least 7 Business days after the package has shipped to contact us there may be some unforeseen delays.)

For International Orders:

Please contact us via support email at "support@healingblendsglobal.com" and we will assist you in locating your package. (Please allow an additional 5-7 business days after the approximated date of arrival to contact us in regards to a “late” package due to potential delays.)

NOTE: All domestic and international packages will be assigned a tracking number, which will be sent via email.