- Domestic Standard Shipping. Standard shipping is the most economical option for our customers. Most orders are delivered within 3-5 business days after it ships from the warehouse. Standard Shipping uses a mix of services and carriers, and is not a guaranteed service. Rural area delivery may take additional time. Healing Blends Global makes every attempt to deliver your items within the specified time; however, we are not responsible for any failure to deliver within that time.
- Guaranteed Shipping. Healing Blends Global offers 3 Business Day, 2 Business Day and 1 Business Day shipping to guarantee delivery for our customers! Remember the guaranteed shipping commitment occurs after processing is complete. This method is additional and you will have to call 1-866-440-6243 to use these methods.
The ship method you select during checkout determines when you will receive your package. Once an order is placed, all in stock items will ship from our warehouse within 1-2 business days. During this “processing” time our warehouse is busy picking, packing and readying your order to be shipped. Once our carrier picks up your order, they make every attempt to deliver it within the timeline selected in your ship method.
- We guarantee to process all orders within 1-2 business days from your order date.
- During new product launches and the holiday season, we guarantee to process your order within 3 business days of your order date.
- Orders placed before 11A.M. CST usually ship within 1 business day. If your order is placed after 11 AM CST, please allow for 1 additional business day for processing (excluding bank holidays.)
- All orders submitted over the weekend will be processed the next business day, which is usually Monday.
- While your order is processing, you may see the processing status in your Account. Once your order has been shipped, this status will update to “shipped” and you will receive a shipment confirmation email.
P.O. Boxes and Military APO/FPO/DPO addresses cannot receive guaranteed shipping. Our suggestion is to select standard shipping as a preferred ship method.
Healing Blends Global ships to all countries, but does not collect, nor pay, Customs Fees or local postal fees. Please review your country’s Customs Laws.
Customs fees are determined by your home country’s Customs Office or destination country’s Customs Office. Healing Blends Global is not responsible for collecting, nor paying, your customs fees, should any be assessed. It is your responsibility to know your Customs Fees and how to contact your customs office.
Should any additional postage fees be required by your local post office, these fees are, also, the responsibility of the purchaser/recipient. Healing Blends Global only collects and pays for shipping fees payable in the United States of America. All packages out of NYC go through the sorting station in Jamaica, NY - a suburb of NYC. This is not the same as Jamaica the country! If you see Jamaica on your tracking page it doesn't mean it is in the Carribean, rather that it has gone to the main international sorting station and is on its way to you.
First class international is untrackable until it lands at your country’s custom office. (That's why it’s so low cost!). It also doesn't have expedited brokerage, which means packages can "sit in customs" for up to 4-6 weeks. Although this is rare it does happen. So this method is to be used at your own risk! However, it is generally fairly dependable, arriving with a week or two 95% of the time. Lost package claims may be filed between 45 and 90 days after shipment. It is not a recommended service and only permitted for orders under $300.
If you have any questions on how to return your item to us, please contact us.